Konecta Lisbon Jobs: 700 New Roles in Portugal for 2027

Konecta Lisbon jobs are set to rise sharply: the customer experience group will open a new service centre in the Portuguese capital in the first quarter of 2027 and expects to create 700 new jobs in Portugal during that year. Hiring runs through Konecta's own Portugal careers portal, where you can view offers or leave your CV today, so there is no need to wait for the building to open.

What has Konecta announced?

As reported by Demócrata on 12 November 2026, the company is setting up what it calls a global service delivery centre in a recently completed building on Avenida José Malhoa. Konecta already employs about 1,300 people in Lisbon. The new site will act as a centre of excellence for artificial intelligence and digital transformation while still running customer service operations for international clients.

The company also said its recruitment and training set-up can bring in up to 300 new agents within two months. For applicants, that points to hiring in large waves.

Which roles should I expect?

Konecta has not published a job-by-job list for the 700 positions. The report speaks of agents, and the company's Portugal careers portal groups its hiring into two main areas:

• Contact Center – customer support, sales assistance, collections and specialised profiles.
• Central services – support functions such as human resources and IT.

The portal's filters also show supervisor, coordinator and administrative categories. On the day we checked, the featured offer was a Talent Specialist, a recruiter role, which fits a company preparing to hire in volume. Salaries are not stated in the announcement; check each offer.

Konecta's Director of Talent and Organisation in Portugal, Marco Aurelio Lopes, said the project aims to develop people through certified training programmes. The company added that most of its local managers began as agents, so internal promotion is a real route.

How to apply — step by step

1. Go to the official portal. Open talentok.grupokonecta.com/web/portugal. The page is in Portuguese; your browser's translate feature works well on it.
2. Browse the offers. Choose "Contact Center" or "Serviços centrais", or open the offers list ("Ofertas") and filter by Lisboa.
3. Apply to a matching offer. Each offer shows the contract type, working hours, minimum experience and education required.
4. No suitable offer? Send a spontaneous application. The portal has a "Candidatura espontânea" option that lets you leave your CV so recruiters can contact you when hiring for the new centre starts.
5. Prepare for screening. Contact centre recruitment normally includes a language check and an interview. Konecta has not published its exact steps, so follow the instructions you receive after applying.
6. Check back in early 2027. New offers should appear as the opening approaches.

What to prepare: a short CV in English or Portuguese, the languages you speak with an honest level for each, and your availability for shifts.

Is an agent needed? Do I have to pay?

No. Apply only through Konecta's own portal, which is linked from the "Join us" page on konecta.com. Applying is free. Be careful with adverts on social media that promise Lisbon call-centre jobs with relocation in exchange for a fee; a genuine employer does not charge candidates.

Tips that improve your chances

• Lead with languages. International service centres in Lisbon hire for many language markets, so state each language and level clearly at the top of your CV.
• Show people skills. Retail, hospitality or any customer-facing work counts. Give one example of solving a customer's problem.
• Mention digital skills. The centre is framed around AI, so list the software and ticket systems you have used.
• Common mistake: applying with a CV that hides your location and work rights. Say where you live now and whether you can already work in Portugal.
• Be realistic. The announcement does not mention visa sponsorship or relocation support. EU citizens can work in Portugal freely; others should check their right to work first.

What it means for job seekers

• Seven hundred openings in one year make Konecta one of Lisbon's larger recruiters for 2027, especially for entry-level and multilingual candidates.
• Nobody can promise you an offer, but an early spontaneous application puts your CV in front of recruiters before the rush.
• Other large hiring plans in Portugal include Continente's 500 jobs at 14 new stores and Ryanair's Porto maintenance hangar.

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